For ages 21 and above

Responsible Gaming — Build safe and healthy betting habits

bdjl believes entertainment should be enjoyable — not a source of stress. On this page you can learn how to set your own limits, recognise warning signs, and get help when you need it.

For ages 21 and above only

Betting and casino games are a form of entertainment — but they only stay enjoyable when kept under control. bdjl wants its members to play with awareness, bet within their means, and seek help immediately if they ever feel financial or mental pressure.

Our Terms and Conditions clearly state that you must be at least 21 years old to open an account and play at bdjl. There is no way for underage individuals to open an account, and we have identity verification in place for every member.

To learn more about bdjl, visit our About Us page — there you can find out the values we operate by and the steps we take to protect our members.

Remember: gambling is never a reliable source of income. Repeatedly increasing bets to recover losses is dangerous. Stay within your entertainment budget, and before placing each bet ask yourself — is this for enjoyment, or to relieve stress?

21+

Age limit strictly enforced

The minimum age to take part in online betting in Bangladesh is 21. bdjl verifies age at account registration and may ask for additional ID when necessary. If any underage person uses your device, protect your account with a password and lock, and keep them away from this platform. Parental responsibility is very important — keeping children and teenagers safe from online gambling is a duty we all share.

Tools to keep yourself protected

Deposit Limit

Set a fixed limit on how much you deposit per day, week, or month. Once the limit is reached, bdjl will automatically block further deposits.

Financial control

Time Limit

Set a limit on how long you play in one session. When the time is up, the session will end automatically — protecting you from spending hour after hour at the screen.

Time management

Self-Exclusion

If you feel your play is getting out of control, you can close your account for a set period — from 30 days up to permanently.

Immediate protection

Bet and Loss Limit

If your losses on a bet exceed a set amount, or your total losses go beyond a limit, the session will stop. Set a ceiling on financial losses in advance.

Loss control

Take a Break

If you want to rest for a while, you can request that your account be temporarily deactivated for anywhere from 24 hours to 90 days.

Temporary break

Direct Support

For any issue, contact bdjl's 24/7 live chat or email. Our support team is always ready to help in Bengali.

Round-the-clock support

Request Self-Exclusion

Fill in the form below and send it to support — we will process it within 24 hours.

Username

Mobile number

Exclusion period

Reason (optional)

Warning signs of problem gambling

If you notice one or more of the signs below in yourself, seek help right away.

Repeatedly placing larger bets to recover lost money (a "chasing losses" mindset).
Trying to stop betting but failing repeatedly.
Hiding or lying to family or friends about betting.
Neglecting work, studies, or family responsibilities because of betting.
Betting with money set aside for essential expenses — rent, groceries, bills, or savings.
Feeling restless, irritable, or unable to concentrate when not gambling.
Taking on debt or borrowing money to continue betting.
Losing sleep or experiencing an impact on mental health due to thoughts about betting.

Where to get help

bdjl Live Chat Support

Contact us anytime via 24/7 live chat. Self-exclusion, deposit limits, and any other assistance are available in Bengali.

24/7 service

Contact by Email

To describe a problem in detail or submit a self-exclusion request, write to our support email: [email protected]

Email support

Family and Loved Ones

Talk openly with a family member or trusted friend. The people closest to you can often provide the most effective support — you do not have to carry this alone.

Family support

Professional Counselling

Consult a mental health professional or gambling addiction counsellor. Mental health services are available at government and private hospitals in Bangladesh.

Professional support

Support Groups

Talk to others who are dealing with the same issue. Sharing experiences in a support group or community forum can often make the path to recovery easier.

Community support

bdjl's commitment to responsible gaming

Age Verification

Age and identity are verified at registration and at any other time if needed.

Data Security

All personal and financial information of members is secured with SSL encryption.

Privacy Protection

Members' information is not shared with third parties. Read our Privacy Policy.

Harm Reduction Tools

Deposit limits, time limits, and self-exclusion are always available to members.

Honest and Transparent Communication

Bonus terms and withdrawal rules are all communicated in plain language — no hidden conditions.

Trained Support Team

The support team is informed on responsible gaming and is ready to help with any concern.

Practical tips for healthy betting habits

Building a few simple habits is key to playing responsibly. Decide in advance how much of your monthly budget you will set aside for entertainment, and never go beyond that limit. Remember, losing is a normal part of betting — the possibility of losing is always present on every bet.

Never bet after drinking alcohol or when you are very tired — your ability to make sound decisions is reduced at those times. Avoid playing for long stretches in one go; take regular breaks and spend time away from the screen.

Never use betting to escape stress or emotional pain. If you feel it is becoming hard to control yourself, contact our live chat right away — seeking help is a sign of strength, not weakness.

If you have any questions about your activity on the site or want to know about the rules, check our FAQ section — it also has answers to questions about responsible gaming.

Frequently Asked Questions

The minimum age to open an account and take part in any betting or casino games at bdjl is 21. Age is verified at registration, and a national ID or passport may be requested if needed. Accounts for those under 21 are not approved.

Self-exclusion is a feature where you can request to have your account closed for a set period. The duration can range from 30 days up to permanently. During this time you will not be able to log in or place bets. Your account cannot be reactivated before the exclusion period ends. To make a request, use the form on this page or our 24/7 live chat.

Yes, but reductions take effect immediately. If you want to increase a limit, a waiting period applies — this delay is intentional, so decisions are not made in the heat of the moment. Contact us via live chat or email to change your limits.

Yes, you can. If you think a family member or friend has a gambling problem, talk to them calmly. You can also consult bdjl's support team. There is also an option to request self-exclusion on behalf of a third party — contact our live chat for details.

Before self-exclusion or account closure is applied, you will be given the opportunity to withdraw any eligible balance. Once the withdrawal is complete, the account will then be deactivated. If you have further questions about this, contact our live chat for details.

Yes. Counselling for gambling addiction is available at both government and private mental health centres in Bangladesh. The National Institute of Mental Health and several other organisations offer this type of advisory service. In addition, bdjl's 24/7 support team is always ready to point you in the right direction.